Customer & IT Support Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: Europe
Professional status: Freelancer
Last updated: Jan 1, 2024
Total work experience: 4 year(s)
Language skills: French, English,
Personal summary
I’m a bilingual English and French speaker. I am an honest, hardworking, and loyal person. I'm an IBM-certified IT Support professional. I know customers' needs and I do my best every time to make them happy. I can provide technical support by email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk...), chat in French or English, either T1 level or T2 level. I'm a professional and I put all my effort and knowledge into providing quality work. Tech background: - Web hosting full support - Google Cloud Platform - Duda and WordPress Web development - Troubleshooting - Advanced knowledge in desktop and mobile OS (Ubuntu, Windows, iOS, Android) - Advanced knowledge in videogames hardware, software, and services I assure excellent results, as I like to work and have the job completely done on time.
Skills
Technical support4 Customer Service4 Cloud Computing2 Administrative Support4 Virtual Assistance5 Web Hosting4 System Administration3 Duda3Language skills
French
Native speaker
English
Fluent knowledge