Master information

Task description and requirements

• Assists in establishing and maintaining procedures and policies to ensure proper residential treatment.
• Follow established procedures and document proper oversight of residential treatment services.
• Provides on call nursing coverage as necessary
• Schedules, coordinates and documents physician appointments
• Facilitates communication with physicians regarding medical services
• Conducts urinalysis collection with clients as deemed necessary.
• Monitors and documents progress of clients using the implemented communication tools
• Prepares and submits reports as deemed necessary.
• Participates in any quality assurance program and seeks to continuously improve the program within fiscal and departmental parameters

• Listen and provide honest, compassionate feedback to clients
• Act as clients advocate & conflict resolution facilitator
• Promote client independence & self-determination by modeling and demonstrating healthy boundaries
• Clearly communicating information with all appropriate staff via KIPU
• Effectively communicate to clients the importance of fully participating to the best of their abilities

• Document all information affecting clients’ treatment using the implemented communication tools
• Participate and contribute to regular case consultation with the other members of the clinical team
• Perform some light administrative duties – ie. Assembling files for future clients, posting memos, taking notes at staff meetings, keeping KIPU up to date, etc.
• Filling out incident reports when necessary

• Familiar with daily and evening routines
• Knowledge of website, handbook, and all policies
• Orientate new clients to all aspects of the program
• Demonstrate personal competence congruent with responsible care and treatment of persons with addictive disorders
• Capable of sound organizational, problem-solving, and time management skills
• Shows responsible and competent leadership skills
• Work independently, demonstrating initiative, with limited supervision

• Motivate clients to positive lifestyle change by encouraging and facilitating healthy daily activities 
• Keep up to date of any appropriate community events that may enhance clients’ stay.

• Contribute to a safe & healthy working environment by observing universal precautions and infection control procedures; removing obvious hazards; reporting faulty equipment, accidents, injuries, and near misses
• Adhering to and enforcing rules regarding safety and workplace wellness policies

• Knowledge of practical nursing 
• Knowledge of mental health first aid
• Knowledge of the addiction and specific attention to characteristics and behaviors of both individual and groups
• Knowledge of computer software programs, as well as utilization of a case management program.
• Knowledge of modern drug/alcohol services and programs
• Ability to work with diverse populations of clients
• Ability to maintain a harmonious working relationship with various agencies, as well as departmental personnel.
• Ability to work therapeutically with individual clients and their families
• Make necessary referrals to other agencies and/or providers, as deemed necessary.
• Ability to maintain confidentiality at all times.
• Ability to maintain integrity in the profession despite legal and/or outside influences
• Ability to operate a computer with a moderate level of proficiency
• Ability to work evening shifts, over night shifts, weekends and/or hold weekend groups if deemed necessary
• Skills in communicating clearly
• Skills in working in a diverse work setting.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.  
• Ability to write routine reports and correspondence.        
• Ability to speak effectively in front of groups of clients or their family members.

• 24/7 Employee Assistance Program through LifeWorks 
• Competitive paid time off policies, including a paid day off on your birthday
• Access to in-house fitness facilities where applicable or discounted external gym memberships 
• Remote or hybrid work models for eligible employees 
• Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance
• Personal and professional development through our Education Support Assistance program 
• Nationwide presence allows for supportive relocation opportunities
• Defined Benefit pension through CAAT with up to a 4% employer contribution
• Maternity and parental leave top-up
• Access to discounts at Kids & Co. Daycare

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