Master information

Task description and requirements

• Assist in providing coaching and support to clinical staff both individually and in groups to support the continuous improvement of staff skills and clinical range in the delivery of client care 
• Support clinical supervisor as directed to help train and work with team members to complete documentation in a timely manner for quality assurance 
• Take on a stronger leadership role when clinical supervisor is sick or away 
• Make recommendations for process and quality improvement using evidence-based practices 
• Assist with scheduling and ensuring adequate coverage of group programming; morning and afternoon 
• Provide feedback to staff as required, escalating performance issues to the Clinical Supervisor and/or Director 
• Support administrative processes 
• Maintain excellent referent and partner communication 
• Assist with SUD group clinical case conferencing and or individual case consultation as needed 
• Participate in employee recruitment, as required 
• Participate in the development and implementation of new processes or initiatives as directed 
• Celebrating team successes 
• Other duties as assigned 
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• Provide individual, group, and family therapy, education, and ongoing assessment of client progress 
• Case coordination and communication across an inter-professional team  
• Timely communication with referral agencies, offering support and guidance to clients and their families 
• Competently manages clients with various addictions and mental health issues including mental health and substance use disorders. 
• Identify treatment issues and goals with clients, coordinating across clinical teams as needed 
• Collaborate in the development, implementation and follow-up of the client care plan, discharge plan and summaries   
• Complete detailed documentation and charting appropriately 
• Prepares reports or correspondence in timely manner 
• Participate in weekly clinical case conferencing and consultation meetings, making recommendations on basis of the client progress to the team 
• Support a framework of accountability for clients in their recovery 
• Communicate with families on an as needed basis 
• Engage in professional development, maintain appropriate professional associations, and provide current documentation to the Human Resources Department 
• Provide student supervision, as required, as qualified 
• Other duties as assigned 

• Commitment to excellence in client care  
• Acting as a positive role model to colleagues 
• Demonstrate excellent communication, facilitation, and decision-making skills  
• Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the health care team 
• Clinical and leadership skills, which develops and empowers members of the health care team in autonomous decision-making to achieve desired outcomes 
• Strong organizational skills 
• Demonstrated commitment to best practice and quality improvement  
• Commitment to the vision and goals of the organization 
• Evidence of ongoing professional development  

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