Leadership/Management

Sommaire professionel

An experienced leader with 30 years of Information Technology experience within the public and private sectors • Held numerous progressive positions; beginning as a developer to role in senior management as an Senior Manager/IT Director • Has overseen a number of large IT projects focusing on Technology, Application, Information, and Business Architecture • A collaborative and focused individual dedicated to business objectives while leading a strategic vision • An innovator whose work illustrates solid business acumen coupled with insight and the ability to analyze business needs, develop goals, and promote continuous improvements that lead to successful business results. Core Competencies - Senior Manager/IT Director • IT & Business Strategy/Execution • Objective Setting • Leadership • Financial Management (budget preparation and monitoring) • Technology Innovation • Risk Identification, Assessment & Mitigation • Project Management • Application Development • Thought Leader • Team Development & Mentoring • IT Operations Management • Presentation Skills • Balanced Scorecard • Continuous Improvement • ITIL® (Incident, Change, Asset and Configuration Management) • IT Infrastructure • Customer Service • Operating Technology • SCADA • Computer Networking • Communications Education: College/University in Computer Sciences

Compétences

Call center8 Customer service8 Strategy and Planning8 Business Analysis8 Management Consulting8