Customer service analyst
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: Partout dans le monde
Statut professionnel: Étudiant
Dernière mise à jour: 28 mars 2025
Expérience de travail totale: 1 année(s)
Connaissances linguistiques: Anglais, Espagnol,
Sommaire professionel
CANDIDATE DEGREE LETTER BIOPROCESSES ENGINEERING Autonomous University of San Luis Potosí, Faculty of Chemical Sciences (accredited by “the Engineering Accreditation Commission of ABET) , Mexico DIPLOMA COURSES Autonomous University of San Luis Potosí, Faculty of Chemical Sciences (UASLP), Mex. Quality and Productivity: ISO / TS 16949 (Core tools, Problem Solving 8Ds, Lean Manufacturing tools FMEA, APQP, PPAP, KANBAN, 5S). Project Management Regulatory Compliance and Quality: ISO 9001: 2015 Identification and analysis of problems and opportunities for improvement in Customer service in car sales, intern processes, and after sales service. Develop strategies and work plans to achieve the brand's KPIs, brand guidelines, process updates and certifications Project management of audits and certifications (dealer image, customer experience, after sales service) Achieve dealer performance score monthly Education: College/University in Biological and Biomedical Sciences
Connaissances linguistiques
Anglais
Fluide
Espagnol
Fluide