Prashi Gupta
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: À proximité (100 km)
Statut professionnel: Pigiste
Dernière mise à jour: 31 juil. 2025
Expérience de travail totale: 7 année(s)
Connaissances linguistiques: Anglais, Hindi, Ourdou,
Sommaire professionel
Over 5 years of technical experience in VFX production with a strong grasp of digital workflows now pivoting into IT support with a focus on systems troubleshooting and user assistance • Skilled in diagnosing and resolving issues across Windows and Linux environments providing support for hardware, software, and network configurations • Hands-on experience in IT support, networking, and project coordination gained through NPower Canada’s Junior IT Analyst Program and real-world labs • Background in customer service and operations from roles in Uber and restaurant management demonstrating adaptability, problem-solving, and team leadership under pressure • Proficient in using Active Directory for user account setup, device support, and access control with experience managing system permissions and network-connected devices • Knowledgeable in OS installation, PC hardware setup, and resolving DNS and DHCP issues with a solid understanding of IP addressing and network troubleshooting protocols • Fluent in Hindi and Punjabi with a valid Ontario G driver’s license offering flexibility for onsite support and effective collaboration in diverse teams
Compétences
Windows 101 Linux (Kernel)3 Mac OS1 Microsoft Office 3651 Vmware1 Cisco1 Packet Tracer1 Nuke6 3DS Max2Connaissances linguistiques
Anglais
Avancé
Hindi
Avancé
Ourdou
Avancé