Change Management Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Freelancer
Last updated: Mar 24, 2025
Total work experience:
Language skills: English, French, Persian,
Personal summary
I am a strategic and people-focused Change Management professional with over 10 years of experience leading cultural, organizational, and technical transformations across nonprofit, energy, and government sectors. With over 15 years in Customer Management, I bring a people-first mindset combined with analytical and technical expertise to drive successful change initiatives. With an MBA and certifications in Project Management and PROSCI Change Management, I am equipped to bridge the gap between business strategy, technology, and people. I am fluent in English, French, and Farsi, and I hold a Secret Security Clearance. I have a proven track record in managing cross-functional teams, facilitating stakeholder engagement, and ensuring seamless adoption of new processes and technologies. My expertise extends to process optimization, digital transformation, and enterprise change strategies, all while maintaining a structured yet adaptable approach to overcoming resistance and achieving lasting impact. I am passionate about driving meaningful, sustainable change and helping organizations navigate complex transformations with confidence and efficiency.
Skills
Change management10 Project management6 Customer service15 Leadership10 Stakeholder Management10 Change impact assessment10 Risk assessment10 Process mapping & optimization3 Agile development1 Training - coaching competency10Certificates
Project Management
2022 Canada
Prosci
2024 Canada
Language skills
English
Native speaker
French
Fluent knowledge
Persian
Native speaker