Digital Marketing Manager

Personal summary

I am writing to express my interest in the position you have available. With 6 years of management experience, a background in both tech sales and support, and my current enrollment in a Computer Science program at the University of British Columbia, I am confident that I would be a valuable asset to your organization. As a Digital Marketing Manager at Nezdek, I have developed and designed a new website, including e-commerce, and have supported and assisted team members in developing web portals. I have also managed and grown social media sites by running online ads and campaigns. In my previous role as a Digital Marketing Manager at Yellow Pages, I led, coached, developed and motivated a team for efficiency, provided quality objectives, and increased employee satisfaction. Additionally, I assisted in the migration of 1200 sites through data scripting, provided feedback through site testing, and made improvements to maximize optimization. At Best Buy, I was a Team Lead and Manager where I increased customer satisfaction by 30% by creating and implementing processes that reduced wait time answering inquiries and identifying opportunities. I also managed and coordinated the growth of staff, including training, employee development, performance evaluation, hiring decisions, and establishing goals and performance objectives. As a Microsoft Consultant, I increased sales metrics and exceeded targets month over month using innovative approaches. I was recognized by the western territory for holding the highest Office 365 attach in multiple quarters and exceeding Surface targets up to 180% of the months August through December 2018. I have strong leadership and communication skills and have led teams of up to twenty employees across three departments specializing in sales growth and customer experience. I am skilled in utilizing data to inform decision-making, with a focus on delivering results and driving success. My strong communication and interpersonal skills make me a valuable asset in any computer science field. I am proficient in Salesforce, WordPress, MySQL, E-commerce and have strong business acumen, organization, planning and project management skills. Education: College/University in Computer Sciences

Skills

Digital Marketing8 Email Marketing8 Affiliate Marketing8 Retail Sales8 Social Media8