Dispatch

Personal summary

Recent college graduate in General Business. Dedicated worker aiming to help achieve my companies objectives and take on more responsibilities as quickly as possible. Seeking to leverage acquired academic knowledge and work experience to effectively fill your open dispatch position. Manage large amounts of incoming phone calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Education: Some college/University in Business

Skills

Data entry1 Email response handling1 Logistics1 Customer service1 Supply Management1