Operational Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Employee
Last updated: Apr 21, 2026
Total work experience: 25 year(s)
Language skills: English,
Personal summary
Over the past decade, I have advanced from an implementation consultant to a VP of Operations, overseeing strategic planning, customer experience, resource optimization, and cross-functional leadership in a SaaS and CMMS environment. My experience includes elevating customer satisfaction, building scalable processes, improving operational consistency, and ensuring predictable, high-quality project outcomes.
Skills
Process management20 Workflow planning15 CICS (Customer Information Control System)10 Business analyse15 Prevent maintenance20 Process- / schedule management20 Computerized Maintenance Management System (CMMS)20 Process consulting5 Maintenance, repair and operations (MRO)20 Remote maintenance / remote Service8 Project management - software-training10 Process coaching15 Business consulting10 Financing20Certificates
Business Analysis UBC Certificate Program
2022 Canada
AI for Everyone
2025 United States of America
Project Management Certificate
2013 United States of America
Business Process Modeling with AI
2026 Canada
Language skills
English
Native speaker