Customer Support & Virtual Sales Specialist | Email, Chat & Client Care
Hourly rate: members only
Availability: members only
Willingness to travel: Nearby (100 km)
Professional status: Freelancer
Last updated: Apr 13, 2026
Total work experience:
Language skills: English,
Personal summary
I have over 6 years of experience in customer service, client relations, and insurance, with a strong focus on helping people find clear, practical solutions. My background includes travel insurance, call centre support, and client-facing roles where communication, accuracy, and professionalism were essential. I’m comfortable working in fast-paced environments, handling inquiries, resolving issues, and providing a positive customer experience across phone, email, and chat. I take a calm, detail-oriented approach and focus on making interactions clear and efficient for clients. I’m now looking to apply my skills in customer support, virtual assistance, or client service roles where I can continue to support customers and help businesses run smoothly.
Skills
Client Support6 Administrative Support2 De-escalation6 onboarding2 remote work3 Compliance Documentation3 Phone Supprot4Language skills
English
Fluent knowledge