Bagmi_M

Dedicated and solution-oriented SAP Technical Architect with 8+ years of experience in providing technical assistance and troubleshooting solutions to customers. Adept at diagnosing and resolving complex technical issues while maintaining a strong focus on customer satisfaction. Seeking to contribute my expertise in a dynamic support team. Professional Experience Summary • 8+ years of experience in Application Production support lifecycle . • Currently holding an Open Work Permit for Canada. • Operating System: Unix/Linux, HP-UX, Windows7/8/10 • Hands on experience in shell script . • Performed S/4 Hana Brownfield Conversion from ECC to S/4 Hana with DMO • Database: Oracle(10g,11gand12c), HANA1.0(SP11, SP12) , SybaseDB • Ticketing Tool: HP Service Manager Tool, ServiceNow Tool (SNOWTool), Jira Ticketing Tool • Worked in ABAP and JAVA systems for system administration and maintenance. • Applications: Application of Office, SAPGUI , Kryon Data Archiving Tool • Systems I have worked on: ECC,BI,BO,BOBJ, APO,GRC,Gateway,Solman Systems • Clients I have supported: SAP HEC Support, BHF (HEC to Azure Migration project for BO Module), Unilever, British Petroleum International , Infenium (A Zenith Groups project), Johnson &Johnson (Pharma),Mondelez,BIMBO,COMSA,SYNGENTA,JABIL,DELPHI,SMITH&NEPHEW,PUIG,Nestle India • Monitoring Tools I have worked on : Redwood (RunMyJob) Tool , Xandria Tool , LAMA Tool