IT Sr. Project/Program Manager

Personal summary

• Diverse, 24+ years of experience with decisive roles ranging from Business Analyst, Solution Architect, Technical Project Manager, Sr. Project Manager to Sr. Program Manager • Proven track record for delivering complex IT/business projects (with up to 25 team members, up to 2.5 years in duration, budget excess of $10M) on time and within budget effectively communicating with senior management addressing expectations • Strong experience with SDLC, Agile, XP, RUP, SCRUM, Iterative methodologies working in a team-oriented and collaborative environment • Strong knowledge of Billing System standards and solutions for Telecommunications OSS/BSS, Cloud Transformation (IaaS, SaaS), VOIP systems and network security, MS Office 365, MS Azure private Cloud, software procurement, tools and operational procedures • Excellent problem-solving, verbal and written communication, leadership, analytical-thinking and interpersonal skills • Detail-oriented and able to effectively prioritize tasks and work on multiple tasks with almost equal priority • Strong experience with MS Project, MS Office, MS Visio, RUP tools, SAP modules, Mercury TestDirector, Niche RMS, DevOps (VSTS, TFS), MS SharePoint and Livelink software tools/programs • 10+ years of expert skills and experience in OSS/BSS Operations and Billing Systems knowledge (AMDOCS, TELUS) • Proven record of persuading and encouraging adoption of managing new technology involved with upgrades, data migrations • 15+ years of experience supervising subject matter experts (SMEs) from multi-disciplinary teams • 15+ years of experience in vendor selection process, managing 3rd party vendors (RFI/RFQ/RFP) and variety of different contracts • Active Project Management Professional (PMP) and ITILv3 certifications. Education: Masters in Computer Sciences

Skills

Strategy and Planning26 Business Analysis26 Project Management26 Management Consulting26 Agile / Scrum Master26