Customer & IT Support Specialist

Customer & IT Support Specialist

Taux horaire: membres seulement

Disponibilité: membres seulement

Disponibilité à voyager: Europe

Statut professionnel: Pigiste

Dernière mise à jour: 1 janv. 2024

Expérience de travail totale: 4 année(s)

Connaissances linguistiques: Français, Anglais,

Sommaire professionel

I’m a bilingual English and French speaker. I am an honest, hardworking, and loyal person. I'm an IBM-certified IT Support professional. I know customers' needs and I do my best every time to make them happy. I can provide technical support by email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk...), chat in French or English, either T1 level or T2 level. I'm a professional and I put all my effort and knowledge into providing quality work. Tech background: - Web hosting full support - Google Cloud Platform - Duda and WordPress Web development - Troubleshooting - Advanced knowledge in desktop and mobile OS (Ubuntu, Windows, iOS, Android) - Advanced knowledge in videogames hardware, software, and services I assure excellent results, as I like to work and have the job completely done on time.

Connaissances linguistiques

Français

Langue maternelle

Anglais

Fluide