Dynamics 365 Customer engagement Consultant

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: Apr 16, 2024

Total work experience: 6 year(s)

Language skills: Spanish, English,

Personal summary

As a Microsoft Dynamics 365 CE experiment consultant with extensive experience in Sales, Customer Service, Marketing, and Field Service Applications, I confidently provide tailored solutions that meet each client's specific needs. My analytical and problem-solving skills ensure heightened efficiency and optimal outcomes. With a proven track record of delivering over 20 successful implementation projects in various sectors, my services include process analysis, requirement gathering, BPM modeling, testing, key user training, and ongoing support. I collaborate seamlessly with technical teams, guaranteeing a flawlessly integrated functional and technical aspect, and translating functional requirements into actionable designs.


Microsoft Certified Dynamics 365 Customer Service Functional Consultant Associate

2024 Canada

Microsoft Certified Dynamics 365 Sales Functional Consultant

2024 Canada

Language skills


Native speaker